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Refund policy

Retraction period

Within the framework of the right of withdrawal, defined in article L.221-18 of the Code of consumption, you have a period of 14 calendar days following the reception of your order, to cancel the order of any product bought on the site

You do not have to justify your reasons, nor to pay any penalty.

Notification of withdrawal

To cancel your order under your right of withdrawal, you must notify your intention to withdraw :

- either by sending a letter before the end of the return date, mentioning the name of the item concerned, to the following address : 

Pépinière d'Entreprises La Miel
1 Centre commercial La Tour
93120 La Courneuve - FRANCE

- or by sending an email to the customer service at the following address :

For this purpose, you can use the model of retraction form located in appendix of the General Conditions of Sale

Any request for return after the deadline can not be satisfied.

Time limit for return

The address for returning the item(s) is as follows:

Pépinière d'Entreprises La Miel 
1 Centre commercial La Tour
93120 La Courneuve - FRANCE
You have a period of 14 calendar days to return the product purchased. This period runs from the communication of your decision to withdraw. All returned items must be perfectly intact.

For any order delivered outside of metropolitan France, the return costs are also charged to the buyer.

Refund period

Parisfrip will refund the full purchase price of the item(s), excluding shipping costs, within 14 days of being informed of your decision to cancel.

However, Parisfrip reserves the right to defer the refund until the item(s) have been recovered; or until proof of shipment of the item(s) has been received, whichever comes first.

All returned items must be perfectly intact.

You will then receive an email to notify you of the refund. This means that the refund request has been validated with our payment intermediaries Stripe or Paypal.

It may take a few days before you receive the payment in your bank account, depending on the processing time of your bank.

Secure payment

Our site is secured with an SSL certificate, an electronic certificate that allows to secure the information exchanged between two computers.
The price you are charged is the price indicated on the order confirmation sent by Parisfrip.

The price of the products is payable in cash on the day the order is placed.
Payments will be made through secure platforms: Paypal or Stripe

You can pay for your purchases on by several methods

- either by credit cards: Visa, MasterCard, American Express and other blue cards. The payment is made on the secure bank servers of our partner STRIPE. This implies that no banking information concerning the "buyer" transits via the said site.

Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank of your choice.

- Via the secure platform PAYPAL :

By selecting this payment method, you will be directed to PayPal. Once you have entered the required information, you will be automatically redirected to our e-shop to complete your order.

With PayPal, the buyer's financial information is never shared with Parisfrip. In fact, PayPal encrypts and protects your card number. Payment is made online, you simply need to enter your email address and password.